A community is most effective if proper administration and leadership is there to support it.
In the same way, a community application is only as good as the tools it gives the group owners and administrators to measure and manage it. myAmphi built its Administrator Dashboard and Activity Reporting engine exclusively from feedback provided by administrators. We asked our Pilot group of administrators: "What do want to do when you turn on your computer every day?" Most importantly, no technology expertise is needed to use or change functionality or content. We removed batch processing, and onerous administrative tasks and make reporting and site management easy to do, giving administrators more time to optimize the group.